We are committed to protecting the confidentiality and security of your personal information. This privacy policy describes how we collect, use, and protect your data when you visit our website and use our services.

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1. DATA CONTROLLER

Company Name: GPH Development (SRL)
Address: 44 Rue Van Eyck, 1000 Brussels
Email Address: info@bamboumassage.com
Company Number: BE0598.827.322

 

As the data controller, we are committed to ensuring the confidentiality and security of your personal information in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

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2. INFORMATION COLLECTION

We may collect the following types of information:

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• Personal Information: name, email address, phone number, postal address

• Booking Information: appointment details, massage preferences, visit history

• Payment Information: credit/debit card data, bank information

• Technical Information: IP address, browser type, visit duration, pages visited

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3. RECIPIENTS OF YOUR DATA

Your personal information may be shared with the following tools and services:

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• Fresha: our online booking and payment tool

• Wix: our website creation, hosting, and emailing tool

• Instagram and Facebook: social media platforms we use to grow and engage our community

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We only share your personal information with:

 

• Members of our team who need this information to provide services to you

• Third-party service providers (such as payment processors) who help us manage our business

• Legal authorities if required by law

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4. DATA PROTECTION

We take appropriate security measures to protect your information against unauthorized access, disclosure, alteration, or destruction, including:

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• Strict access controls

• Continuous monitoring of our systems to detect vulnerabilities and potential attacks

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5. YOUR RIGHTS

You have the right to:

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• Access your personal information we hold

• Request the correction of any inaccurate information

• Request the deletion of your information, subject to legal obligations

• Object to the processing of your data for legitimate reasons​

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To exercise these rights, please contact us at info@bamboumassage.com

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6. MODIFICATIONS OF OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and if the changes are significant, we will inform you by email.

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7. DATA RETENTION PERIOD

GPH Development does not retain data longer than legally permissible and, in any event, not longer than necessary for the purposes for which it was collected, unless an applicable data protection law requires or permits a longer retention period. We take steps to delete or permanently anonymize your personal data if required by law or if it is no longer needed for the purposes for which we collected it.

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Retention periods are as follows:

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• All personal data collected in the context of our contractual relationship with you as a customer is retained as long as you are a customer and will be deleted 7 years after your last use of our services (last massage booking)

• If you have given your consent to receive the newsletter, the data will be processed and the newsletter will be sent as long as you do not unsubscribe from the newsletter or withdraw your consent

• If you contact us via the contact form, your data will be deleted 12 months after our last communication with you

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8. CONTACT US

If you have any questions or concerns regarding this privacy policy, please contact us at:

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Bambou Massage
Address: 1342 Chaussée de Waterloo, 1180 Uccle
Email Address: info@bamboumassage.com
Phone Number: 02/649.12.81